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    Flash Store

  1. What does it cost to set up my store?

    We set up, host, and administer your store at no charge.

  2. How are prices determined on my store?

    Bayside sets the minimum price for each individual item on your store. These prices are based on a single design of up to three colors and a minimum quantity of 12 pieces. If you want to mark up the items on your store just let us know. We send you the proceeds after your store closes.

  3. Can I use my store for fundraising?

    Yes, just let us know the mark up you want for each item on your store. Bayside will send a recap of store activity and the proceeds from your store after the store is closed.

  4. Is there a minimum sale quantity required for my store?

    Pricing for our stores is based on a minimum quantity of 12 pieces with the same design.

  5. How do I get started?

    You can complete the questionnaire at http://www.baysideapparel.com/startmyproject/ , email sales@baysideapparel.com, or call us directly at (800)588-1521.

  6. What format do you require for my design?

    We can make your design production ready if you provide us with an EPS file with fonts converted to lines. We accept files in Adobe Illustrator, Corel Draw version 12. Please contact us with any questions at sales@baysideapparel.com or (800)588-1521.

  7. How can I get help with my design?

    You have 2 options for getting your ideas ready for production. Option 1: You can utilize our free design studio http://stores.inksoft.com/Bayside_Apparel/DesignStudio/Home to create your own design. Option 2: Email your concept to sales@baysideapparel.com for us to review. We offer one free art design conversion (subject to limitations).

  8. Is there a limit to the designs I can offer on my store?

    Our base store pricing is based on a single design theme. However, you can have a different design for items such as matching sweat pants, or a left chest imprint on a full zip hooded sweatshirt. Consult with yourBayside representative about design possibilities.

  9. How many items can I offer on my store?

    We find that limited selections work best on these stores designed for schools, teams, and clubs. If you are looking for uniformity you may want to limit the apparel selection so your group looks the same. You may want to offer items at different price points to include all of your group’s budget considerations. A simple selection may be a T shirt, Crew Neck Sweatshirt and a Hooded Sweatshirt. Corporate casual stores may include a polo shirts, dress shirts, and jackets. Consult with our customer service representatives to help with your selection at (800)588-1521 or email sales@baysideapparel.com

  10. What items should I offer on my store?

    You should select clothing items that fit your group’s activities. Apparel for outdoor activities should be selected with the time of year or weather in mind. Consider sweatshirts and headwear for cool weather, T shirts and tanks for warm weather. Corporate casual stores may include a polo shirts, dress shirts, and jackets.

  11. How is my store set up and opened?

    Once we know the items you wish to sell, and the design you wish to use, Bayside does all the work. We set up your store for free. This process can take up to 3-5 days after you finalize your design and determine the items you want to offer.

  12. How long should I keep my store open?

    You will want to keep your store open long enough for your group to place their orders. Most stores are open from 2 to 3 weeks. Keep in mind that we do not produce any of your store orders until the store closes. This affects the date your group will receive their orders. If you have a time sensitive season or event, plan ahead so you receive your orders when you need them.

  13. How is my store set up and opened?

    Once we know the items you wish to sell, and the design you wish to use, Bayside does all the work. We set up your store for free. This process can take up to 3-5 days after you finalize your design and determine the items you want to offer.

  14. How does my group pay for orders?

    Individual orders are charged at check out at the time the order is placed. Our stores accept Visa, Master Card, and American Express credit and debit cards.

  15. How does my group receive their orders?

    You have two options. Option 1: We individually poly bag each order and drop ship the entire order to one location for distribution to the group. Free shipping applies to this option. Option 2: We ship each individual order to the person placing the order. Shipping fees are charged to the individual buyer for this service on each order.

  16. How long does it take for my group to receive their orders?

    Normal production time is 10 days from the close date of your store. Keep this in mind when determining how long you want your store to be open. Shipping times will vary based on your location. All products are shipped via FedEX ground from our Tacoma, Washington fulfillment center.

  17. How do I promote my store?

    We provide a free marketing flyer that tells your group how to access the store and the close date of the store. We also provide a guide to promoting your store through email, social media contacts, and your web site.

  18. What is your return and exchange policy?

    We guarantee the quality and workmanship of the merchandise and decoration we supply. We will replace any garment that has manufacturing defect or poor print quality. Due to the custom nature of the goods we produce we cannot accept exchanges or returns. Size charts are available for all apparel offered on your store to assist your group in selecting the correct size.

  19. Can my store be reopened?

    Yes, we keep all inactive store sites available. Just let us know when you want to reopen and close your store.

    Affinity Micro Stores

  1. What does it cost to set up my store?

    We set up, host, and administer your store at no charge. We will provide you with a link to your store that you can place on your website, promote through your social media, or use in your promotional activities.

  2. Do I have any up-front inventory costs?

    No, there are no inventory requirements for your store. All merchandise is produced and shipped at the time of order.

  3. What is my profit for items sold through my store?

    Profits are determined by the items you select and the price you think your customers will pay. Bayside can help you set prices based on our market knowledge.

  4. How are prices determined on my store?

    You determine what your customers will pay. Bayside can offer guidelines on the general market price point for the merchandise commonly offered on stores. You may wish to increase the pricing above our recommended price. We send you the proceeds and a recap of store activity monthly.

  5. What items can I offer on my store?

    Most of our customers offer a basic line of apparel. However, we offer over 400 items for you to choose from for your store. Ask your Bayside representative for a complete list of apparel and merchandise available. We recommend products that fit your customer demographic and interests as they relate to your business.

  6. Can I change the mix of apparel and merchandise on my store?

    Yes, you can add new designs, new styles, colors, and merchandise. You can also remove merchandise. Call our customer service representatives at (800) 588-1521.

  7. Is there a limit to the designs I can offer on my store?

    You can offer as many designs as you like on your store. Please note that some items may require your design to be modified either in format or size to fit the imprint area for that item. We reserve the right to limit designs based on sales volume.

  8. What format do you require for my graphics?

    Site Logo: GIF, PNG, JPG are all acceptable.
    Site Banner: GIF, PNG, or JPG, 800px maximum width with no height constraint.
    Apparel and Merchandise: EPS File or PNG with transparent background, 300 dpi to size.

  9. How can I get help with my design?

    Consult with your graphic designer to modify existing artwork such as brands and product labels for reproduction on apparel and merchandise. Bayside provides 2 options for getting your ideas ready for production.
    Option 1: You can utilize our free design studio http://stores.inksoft.com/Bayside_Apparel/DesignStudio/Home to create your own design.
    Option 2: Email your concept to sales@baysideapparel.com for us to review.

  10. How does my customer pay for their merchandise?

    Individual orders are charged during check out at the time the order is placed. Our stores accept Visa, Master Card, and American Express credit and debit cards. Shipping is added to each order. An order confirmation is sent to the customer via email once the order is completed

  11. How does my customer receive their merchandise?

    Each order is professionally packaged and shipped in cardboard box with a packing slip. A shipping confirmation is sent to each customer when the order is shipped.

  12. How long does it take for my customer to receive their order?

    Normal production time is 1-5 days from receipt of order. Shipping times vary based on the location of your customer. All products are shipped UPS ground from our Denver, Colorado fulfillment center.

  13. What if my customer has a problem with their order?

    Your customer can call Bayside’s customer service office at (800) 588-1521.

  14. What is your return and exchange policy?

    We guarantee the quality and workmanship of the merchandise and decoration we supply. We will replace any garment that has manufacturing defect or poor print quality. Due to the custom nature of the goods we produce we cannot accept exchanges or returns. Size charts are available for all apparel offered on your store to assist your group in selecting the correct size.

    Company Store

  1. What does it cost to set up my store?

    We set up, host, and administer your store at no charge. We will provide you with a link to your store that you can place on your website, promote through your social media, or use in your promotional activities.

  2. Do I have any up-front inventory costs?

    No, there are no inventory requirements for your store. All merchandise is produced and shipped at the time of order.

  3. How are prices determined on my store?

    You determine what your employees will pay. Bayside can offer guidelines on the general market price point for the merchandise commonly offered on stores. You may wish to increase the pricing above our recommended price. We send you the proceeds and a recap of store activity monthly.

  4. What items can I offer on my store?

    Most of our customers offer a basic line of apparel. However, we offer over 400 items for you to choose from for your store. Ask your Bayside representative for a complete list of apparel and merchandise available. We recommend products that fit your employees demographic and interests as they relate to your business. Minimum quantities may apply for some promotional merchandise.

  5. Can I change the mix of apparel and merchandise on my store?

    Yes, you can add new designs, new styles, colors, and merchandise. You can also remove merchandise. Call our customer service representatives at (800) 588-1521.

  6. Is there a limit to the designs I can offer on my store?

    You can offer as many designs as you like on your store. Please note that some items may require your design to be modified either in format or size to fit the imprint area for that item. We reserve the right to limit designs based on sales volume.

  7. What format do you require for my graphics?

    Site Logo: GIF, PNG, JPG are all acceptable.
    Site Banner: GIF, PNG, or JPG, 800px maximum width with no height constraint.
    Apparel and Merchandise: EPS File or PNG with transparent background, 300 dpi to size.

  8. How do my employees pay for their merchandise?

    Individual orders are charged during check out at the time the order is placed. Our stores accept Visa, Master Card, and American Express credit and debit cards. Shipping is added to each order. An order confirmation is sent to the customer via email once the order is completed

  9. How do my employees receive their merchandise?

    Each order is professionally packaged and shipped in cardboard box with a packing slip. A shipping confirmation is sent to each customer when the order is shipped.

  10. How long does it take for my employees to receive their order?

    Normal production time is 1-5 days from receipt of order. Shipping times vary based on the location of your customer. All products are shipped UPS ground from our Denver, Colorado fulfillment center.

  11. What if my employee has a problem with their order?

    Your employee can also call Bayside’s customer service office at (800) 588-1521.

  12. What is your return and exchange policy?

    We guarantee the quality and workmanship of the merchandise and decoration we supply. We will replace any garment that has manufacturing defect or poor print quality. Due to the custom nature of the goods we produce we cannot accept exchanges or returns. Size charts are available for all apparel offered on your store to assist your group in selecting the correct size,